March 2009 Archives

As a creative source for countless clients for whom we create, build and help manage their brands and reach out to their consumers in any number of ways from packaging to promotion, who would think that one of the most important people in our rolodex would be the IT guy. But since Greg Madore is so much more, it is no wonder that his name is next to every phone at every work station in our agency.

From hardware configurations to software issues, Greg is the person who keeps us up and running, but more importantly running smart. We know we can count on him to provide good counsel, smart solutions and prompt service 24 / 7.

Greg haas become like part of the family and someone we trust. So don't just let anyone tinker with your network after all, when your system needs TLC call the guy who'll love your business almost as much as you do.

Barbara C.
Huerta Quorum

Greg has advised us and saved the day for us in a number of different situations, ranging from the creative to the technical. I am an actor and playwright, and Greg designed and created a terrific musical montage of production photos for my play DAWN'S LIGHT, which has been invaluable in marketing and advertising my play.

When my hard drive crashed, Greg saved the day and my sanity by retrieving all the data I thought I'd lost. To prevent this from happening again, he also created a backup system where I only have to insert a plug into my computer before I go to sleep, knowing that all my data would be safe and sound. He has also set up for us everything ranging from our internet system to budget templates. Best of all, he is a great guy----fair, reasonable, reliable, and has a great sense of humor. I'd enthusiasticallly recommend him any day!

Jeanne S.
Glendale, CA

To accurately articulate why I am so grateful to Greg, I feel it necessary to explain the extent in which he helped me.

My [laptop] crashed. As a college student, loosing everything on my laptop felt like the end of the world and I was devastated. [Another service provider] told me that to retrieve the files would cost around $2,000 with no guarantee they could even get any of it back. Then I [met] Greg.

On the phone, I explained to him that I [was on a tight budget]. He offered to meet me at a coffee shop and look over the computer, and evaluate what he thought the problem was. I was reluctant because as a female, I have been in several situations where the computer technician assumed I didn't know much about computers and overcharged me for doing little to no work; but the first second I met Greg I trusted him. He looked over my computer, and spent time actually explaining the way computers work internally, and specifically what the problem was. He asked to take it home with him and see if he could restore some of the files. He even went as far as to go ... and pick up a new hard drive and memory for me. Less than 24 hours later, he called me to tell me it was ready. Not only did he get every file off the broken hard drive and put it on an external one, but he even put it all back onto my computer for me. I basically had a brand new laptop.

About a week after having my computer fixed and running perfectly, I was sitting outside a coffee shop when a man stole my laptop right out of my hands. Needless to say I was an emotional wreck. My mom gave me her [laptop] to use except that it wasn't working either. So once again I called up Greg. At that point, I was feeling so low and kept thinking, "How can my luck be this bad?" It seemed absolutely impossible that anyone could make me feel better about the situation; but Greg did. Once again we met and I showed him my mom's computer. In less than an hour, he had it working perfectly with all my files back on it. And of course that created relief, but what really affected me was his compassion. He understood the emotional connection we have with our computers and helped to make the situation as easy for me as possible. I left our meeting that day smiling for the first time in about a week and the computer hasn't had a single problem since.

So if I were to sum up what is so great about Greg's company is his knowledge of computers, willingness to explain the process, dedication to fixing the problem quickly, and in my opinion, the most important, is his genuine concern and care for his clients. I would recommend him to any person I meet because I know he would give them the exact same wonderful experience that he gave me.

Kelly N.
Fashion Institute of Design and Merchandising

My wife, Teresa and I highly recommend Greg Madore and his company SOUNDSPEED. They understand our computer and website needs and always find a way to accommodate those needs. They always do a great job at a very affordable price.

Why do we choose to stay with Greg's services over other computer specialists?

Greg is a dedicated, clear-headed professional who honors his commitment to his clients with an exemplary work ethic. Greg is prompt to respond to our inquiries, diligently and accurately diagnoses problems, offers well-researched upgrade options, and completes the upgrades or repairs without delay or excuse.

Thanks Greg!
Teresa Wilson-Summerville and Scott Summerville
Owners-Wilson & Associates, Interpreting

I am the Art Director of AEG Live, a large concert promotions company. As such I am in charge of a series of graphics machines, all of which are Macintosh. Everything from G4s to newer MacIntels.

We have used Gregory Madore to initialize systems (install all the necessary software and make sure our network connections are working), troubleshoot problems as they arise, and in general help us keep our machines working 24/7.

I highly recommend him as an all-around Mac specialist. I have tried other "Mac experts" and we keep coming back to Greg.

What we like about him:
Him - he's a very nice guy
Scheduling - he is very good about working with our time constraints
Timely - repairs are done in a timely manner
Rates - very reasonable for his level of expertise

I also run a Digidesign studio at home and have asked his advice about that, system upgrades here at work, anything Macintosh. What I really like about his advice - he is conservative, making sure that the steps taken will lead to a machine that runs 24/7. He does not recommend all the latest software and hardware unless it's going to seamlessly work.

I wholeheartedly recommend him for any of your Macintosh issues.

Paul C.
AEG Live